Most orders ship within 48 hours. Orders shipped within the continental United States will arrive in three to six business days.

Standard delivery

Order total Shipping rate 

Less than $5 $4 

$5–19.99 $5 

$20–99.99 $8 

$100–199.99 $10.50* 

Each add’l $100 add $5* 

*includes insurance

 

Returns

You may return any print publication for credit refund of the purchase price if the item is returned in the original condition within 90 days of purchase. The title remains part of our current inventory. Shipping charges are not refundable. CDs and videotapes will be replaced if defective, but they may not be returned for a refund. Downloadable PDFs are not refundable. Downloadable digital resources are not refundable but may be replaced with a CD or USB flash drive if the download does not work correctly.