Phone 1-217-333-2007 (Monday-Friday, 8:00-4:00 Central Time). We accept Visa, MasterCard, Discover, and American Express for orders delivered outside the U.S.
Customer contact information: phone, fax, and/or email
Your order will ship within 48 hours. Orders shipped within the continental U.S. will arrive in 3 to 6 business days.
|Order Total||Standard Shipping Rates|
|Less than $5||$4.00|
|Each add’l $100||$5.00*|
Phone in your order at 1-800-345-6087 toll-free, or 217-333-2007 (Monday-Friday, 8 a.m. to 4:00 p.m. Central Time).) by 1:00 p.m. (Monday-Friday, Central Time) to receive it the next day. You’ll pay a higher air-rate shipping charge plus a $10 rush-processing fee.
Order by phone at 1-217-333-2007 (Monday-Friday, 8 a.m. to 4:00 p.m. Central Time). A $20 fee is required for surface delivery. Information about estimated delivery times or international express shipping options is available when ordering by phone.
All Pubs Plus online credit-card transactions are processed by VeriSign, one of America’s most trusted Web-based payment systems. If you choose to pay for your online order with a credit card, you will be automatically redirected to the secure server. After you have completed your credit-card transaction through the secure Web interface, you will be returned to the Pubs Plus Web site. Your credit-card number will not be stored on our computer or in our customer accounts database.
While we welcome questions sent by e-mail and fax, we do not recommend sending credit-card orders by e-mail or fax, as we cannot guarantee the security of account numbers transmitted in that manner.
If visual or motor impairments make it difficult for you to use the Pubs Plus e-commerce site, please call 1-800-345-6087, Monday–Friday, 8 a.m. to 4:00 p.m. Central Time. Our customer service staff will be pleased to help you find what you are looking for.
You may return any print publication for credit or cash refund of the purchase price if the item is returned in original condition within 90 days of purchase and the title remains part of our current inventory. Shipping charges are not refundable. CDs and videotapes will be replaced if defective, but they may not be returned for credit or cash refund.
High product demand may temporarily deplete our supply. If your product is on backorder, our customer service staff will contact you regarding your order status.
Information provided in University of Illinois publications is the most current available at press time. Changes in recommendations, chemical formulations, and applicable laws may have occurred since publication. All publications and other materials are sold “as is”; the University of Illinois makes no representations about the suitability of information provided for any particular purpose.
Trade names mentioned in publications are provided as examples only; their use does not constitute an endorsement by the University of Illinois, nor does it imply discrimination against other products.
Prices, shipping rates, and product descriptions are subject to change without notice.